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Shop Policies

Thank you for shopping with The Crafted Camper! Every order is made with care, whether you're picking out a personalized gift, ordering something custom, or finding a little something for yourself.

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Here's everything you need to know about placing an order, shipping, returns, and personalized items.

Order Processing & Shipping

Each item is made with care, and processing times may vary depending on the product and details of your order.

  • Processing time: Processing times vary by product and order. Your estimated processing time will be provided with your order or communicated to you when needed.

  • Shipping costs: Available shipping options and costs are shown at checkout.

  • Delivery: Delivery estimates are provided by the shipping carrier and are not guaranteed. Once your order ships, you'll receive tracking information when available.

  • Shipping delays: If your order is delayed, please reach out. I'm happy to help you track it down.

If you need an item by a specific date, please contact me before placing your order. I'll do my best to let you know if I can accommodate your timeline.

Returns & Exchanges

Because many of my items are personalized or made to order, returns and exchanges are reviewed on a case by case basis.

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If you'd like to request a return or exchange, please contact me with your order number and the reason for your request. I'll review the details and let you know whether a return, exchange, or other resolution is available.

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Personalized and custom items may not be eligible for return unless they arrive damaged, defective, or different from what you ordered.

Personalized & Custom Orders

Personalized items are made just for you! Please double check spelling, names, monograms, thread colors, and any other details before submitting your order.

  • Each personalized item is created based on the details you provide.

  • Slight variations in thread color, placement, and appearance may occur.

  • Embroidery may look a little different from a digital preview when stitched onto the actual item.

If you have a special request or want embroidery on an item you already own, send me a message before ordering. I'm happy to discuss what's possible.

Order Changes & Cancellations

If you need to make a change or cancel an order, please contact me as soon as possible.

 

Once work has begun on a personalized or custom item, I may not be able to make changes or issue a cancellation.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact me so we can review the situation and determine the best way to resolve it.

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Please include your order number and photos of the item and packaging, if applicable.

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Each situation will be handled individually. Depending on the circumstances, a replacement, refund, or another solution may be offered.

Payment

Payment is due at checkout. Accepted payment methods are displayed during checkout.

Contact

Questions about an order, a custom request, or these shop policies?

I'd love to hear from you.

The Crafted Camper
Email: craftedcamperfl@gmail.com
Website: www.kellybazzle.com/the-crafted-camper

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